Phone Friend   Dial Up a Smile

Free, bilingual "warm line" and safety training for children ages 5-18.

Phone Friend is a free, bilingual "warm line" for children ages 5-18 to call for homework help, play a game, hear a story, or just talk to someone during after school hours. Phone Friend helps children build self-confidence and problem-solving skills and encourages activities that promote self-sufficiency within parents' boundaries.

Phone Friend is funded by City of Chandler, City of Phoenix, and City of Tempe.

Home Alone and Internet Safety Trainings

This prevention component of the Phone Friend program is offered to Maricopa County schools at no charge. The classroom safety trainings help K-6th grade students practice how to keep themselves safe in potentially dangerous situations. Children learn safety tips and practice staying safe through active role-plays of various safety scenarios, including Internet safety. All participants receive Phone Friend materials with the Phone Friend "warm line" number.

If you are interested in having a Home Alone Safety or Internet Safety presentation at your school or facility, please contact us today.

Phone Friend Volunteer Opportunities

Volunteers are an important part of Phone Friend. Volunteers answer calls Monday-Friday between the hours of 1:00 PM-6:30 PM at the call center in Tempe. Phone Friend provides a free orientation and training for all volunteers. Qualified high school and college students, as well as community members over the age of 15 are welcomed year round.

Advantages of Volunteering at Phone Friend

  • Flexibility - schedule your own days and time
  • Serve as a role model
  • Make a difference in the lives of children with every phone call you answer
  • Go home every day feeling like you have accomplished something with positive, long-term effects

Learn More

Need Assistance?

For more information about the Phone Friend program, please contact:

Angela Alvarez, Program Coordinator

 480-829-0500 x 2104 (Maricopa County)

 800-535-4599 x 2104 (Toll Free)

 FAX: 480-829-9283



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